Privacy Policy

A legal disclaimer

Effective Date: 04/14/2026

Business Name: Floyd Tree Experts Inc.
Website: FloydTreeExpertsInc.net

Floyd Tree Experts Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information
Information you voluntarily provide when you:

Request a quote
Fill out a contact form
Use the live chat feature

This may include:

Name
Email address
Phone number
Property address or job location
Details about requested tree or land clearing services

Non-Personal Information
We may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the website

2. How We Use Your Information

We use the information we collect to:

Provide and manage service quotes
Respond to inquiries and communicate with you
Schedule and deliver tree and land clearing services
Improve our website and customer experience
Send updates or service-related communications

We do not sell or rent your personal information.

3. Cookies and Tracking Technologies

Our website, hosted on Wix, uses cookies and similar technologies to:

Enhance website performance
Understand visitor behavior
Improve user experience

You can control cookie settings through your browser preferences.

4. Live Chat and Communications

If you use our live chat feature, we may collect and store the information you provide during the conversation to:

Assist with your request
Follow up regarding services
Improve customer support

5. Third-Party Services

Our website is hosted by Wix.com Ltd., which may store your data on secure servers. We may also use third-party services such as:

Website analytics tools
Communication tools (e.g., chat or email services)

These providers have their own privacy policies governing the use of your information.

6. Data Sharing

We may share your information only:

With employees or contractors necessary to provide services
When required by law or legal process
To protect our rights, property, or safety

7. Data Security

We take reasonable precautions to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may:

Request access to your personal information
Request corrections or deletion
Opt out of any future communications

To make a request, contact us at: Floydtreeexperts@gmail.com

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Information

Floyd Tree Experts Inc.
6493 Old Stage Road, Fairmont, NC 28340
Floydstreeexperts@gmail.com
910.225.3813

Disclaimer: This Privacy Policy is provided for general informational purposes and does not constitute legal advice. For full compliance with applicable laws, including North Carolina and federal regulations, consult a qualified attorney.

12. SMS/Text Consent

By providing your phone number on our website, you consent to receive text messages (SMS) from Floyd Tree Experts Inc. for purposes including:

Responding to quote requests
Scheduling services
Service updates and reminders
Customer support communications

Message Frequency:

Message frequency may vary depending on your interaction with us.

Message and Data Rates:
Standard message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions:
You may opt out of receiving text messages at any time by replying “STOP” to any message. After opting out, you will no longer receive SMS communications unless you opt back in.

Help Instructions:
For assistance, reply “HELP” or contact us at 910.225.3813

Consent Not Required:
Consent to receive text messages is not a condition of purchasing any services.

We do not sell or share your phone number with third parties for marketing purposes.